An internal error occurs in the AI Life printer plug-in
Problem
The AI Life printer plug-in displays a message indicating that an internal error occurs.
Cause
The printer is faulty, for example, its motor or fan is not working properly.
Solution
1. Check whether the printer is overheating. If the printer is overheating, and the screen displays error code C8, click here to fix the issue.
2. If the printer's temperature is normal, and the screen displays error code D8 or D9, click here to fix the issue.
3. If the screen displays error code D4, the main motor may be faulty. In this case, click here to fix the issue.
4. If the screen displays error code D5, the fan may be faulty. In this case, click here to fix the issue.
5. If the screen displays error code C2, there may not be enough memory to process the images that you would like to print. In this case, click here to fix the issue.
6. If the screen displays error code D2, the high-voltage power supply unit may be faulty. In this case, click here to fix the issue.
7. If the screen displays error code EF, an error may have occurred during data transmission. In this case, click here to fix the issue.
8. If the issue persists, take your printer and proof of purchase to an authorized Huawei Customer Service Center for assistance. You can also call the Huawei Customer Service Center to arrange a door-to-door service. If your device is newly purchased, please contact the dealer or seller for assistance.