1. Check whether the printer is on;
Confirm that the
printer has been powered on. If not, Plug the printer power line according the
following picture, and press the power button for more than 0.5 seconds to
start the printer.
2. Use the picture below to confirm that the PC and
printer have been connected through a USB cable;
3. If the above steps failed to solve the problem,
re-install the USB driver of the printer.
1) Get the installer from the CD or official website: http://www.lenovoimage.com/;
2) Install the printer driver ;
3) Open "Lenovo Image Print" again and
click "Refresh" button. Select the installed USB printer and it will
work normally.