1. Check whether the printer is on;

Confirm that the printer has been powered on. If not, Plug the printer power line according the following picture, and press the power button for more than 0.5 seconds to start the printer.

2. Check whether the Wired cable is connected according to the following picture;

3. Check whether the computer and the printer are in the same LAN;

1) When the printer is ready for use, press the power button three times within one second to print a configuration page;

2) The value of "IP Address" under "Wired Info" in the configuration page is the printer’s IP address;

3) Check whether the IP address of computer and printer are in the same LAN. If not, switch the LAN of computer to the LAN of printer.

4. If the above steps failed to solve the problem, re-install the USB driver of the printer.

1) Get the installer from the CD or official website: http://www.lenovoimage.com/;

2) Install the printer driver ;

3) Open "Lenovo Image Print" again and click "Refresh" button. Select the installed USB printer and it will work normally.